An arbiter must be independent, must come from diversified geographic areas, and must be cost effective.
What are the categories that can be measured to determine eligibility for the Seal? Defining the categories, and the criteria that must be met for each category, will help determine the CV of the Arbiter. So different people around the country who have industry knowledge of the DNS for specific categories of behavior and operational expectations. One could say the Seal stands for “operational excellence” and then it becomes what are the categories to be measured to determine such excellence?
Of the different seats per below, each group could nominate a person with the proper qualifications for a specific category to determine if worthy of the Seal respective to that category. For example DNS response time is important in our industry. Consumers rely on this. A technologist familiar with DNS operational response times is someone that could be an Arbiter for this category. It is about consumer expectations. If consumers of the DNS can rely upon the functional performance, then their expectations can be considered to be met. Those awarded the Seal of Approval are those that contribute to this outcome by some objective and independent measurement. Once we have determined each of the categories to be objectively and independently measured, we can more readily determine the qualifications of who an Arbiter can be and invite nominations. When each Arbiter of a category passes an applicant based upon some of method of objective scoring, the Seal is awarded.
While the position of arbiter for the DNS Seal is not full-time, arbiters must be fully dedicated to the principles and standards which are reflected in the DNS Seal. It is expected that each arbiter evaluate each and every submission with a level of diligence commensurate with such principles and standards, and to return decisions which incorporate real-world thinking, practical evaluation and an understanding of the business, political and user nature of the Internet. The arbiter position is an important one, and it is expected that each and every arbiter take their duties with an appropriate level of gravity.
A model of a North American arbiter might be a person with experience in compliance, such as a former ICANN compliance officer, such as David Giza. Mr. Giza maintains a wealth of experience with compliance in the private sector, which augmented his experiences with compliance with ICANN in the DNS sector. Such skills would serve Mr. Giza well as an arbiter for the DNS Seal.
- requirement one